Privacy & Data
Last Updated: January 2025

New PK Privacy Policy for Bangladesh Players

New pk takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information as a player on new pk.

How New PK Protects Your Data

Six core privacy commitments new pk makes to every Bangladesh player.

End-to-End Encryption

Every piece of data you send to new pk — from your registration details to your bKash transaction — is encrypted in transit using industry-standard TLS. Your information cannot be intercepted between your device and new pk's servers.

No Data Selling

New pk does not sell, rent, or trade your personal data to third parties for marketing purposes. Your name, phone number, and payment details stay within new pk and are only shared where legally required or operationally necessary.

Minimal Data Collection

New pk only collects the data it actually needs to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it — every data point has a clear purpose on new pk.

Access Controls

Access to player data within new pk is restricted to staff who need it to do their jobs. Support agents, payment processors, and compliance teams each have access only to the data relevant to their specific role.

Clear Retention Limits

New pk does not keep your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet legal obligations. After that, your data is securely deleted from new pk's systems.

Your Rights Are Real

New pk gives you genuine control over your data. You can request access to what we hold, ask for corrections, or request deletion. These aren't just words — new pk has a process to handle every data rights request from Bangladesh players.

This Privacy Policy applies to all players using new pk at new-pk.vip. By registering an account or using the platform, you confirm that you have read and understood how new pk handles your personal data.

1 Overview

New pk is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains in plain language what personal data new pk collects, how we use it, who we share it with, and what rights you have as a player based in Bangladesh.

New pk operates new-pk.vip and is the data controller responsible for the personal information you provide when you register, deposit, play, or contact our support team. We take that responsibility seriously and have put in place technical and organisational measures to keep your data safe.

If you have any questions about this policy or how new pk handles your data, you can reach us at [email protected] at any time.

2 What We Collect

New pk collects the following categories of personal data from players:

Category Examples
Identity Data Full name, date of birth, government-issued ID number
Contact Data Mobile number, email address
Account Data Username, password (hashed), account preferences
Financial Data bKash / Nagad / Rocket account number, transaction history
Technical Data IP address, device type, browser, operating system
Usage Data Games played, bets placed, session duration, login times
Verification Data ID document images, selfies submitted for KYC
Communications Data Support chat logs, emails sent to new pk

New pk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3 How We Collect It

New pk collects your personal data through the following means:

  • Direct interactions — when you register an account, complete KYC verification, make a deposit or withdrawal, or contact new pk support.
  • Automated technologies — when you browse new-pk.vip, our servers automatically log your IP address, device information, and browsing behaviour through cookies and similar tracking tools.
  • Payment providers — when you transact via bKash, Nagad, or Rocket, new pk receives confirmation data from those providers to verify your payment.
  • Third-party verification services — new pk may use identity verification partners to confirm the authenticity of documents you submit during KYC.

New pk will always tell you at the point of collection what data is required and why. Mandatory fields are clearly marked during registration and verification.

4 Why We Use Your Data

New pk uses your personal data for the following purposes:

  • To create and manage your new pk account.
  • To verify your identity and age in compliance with responsible gaming obligations.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity on new pk.
  • To provide customer support and respond to your enquiries.
  • To send you transactional communications such as deposit confirmations and withdrawal notifications.
  • To send you promotional communications about new pk offers — only where you have opted in.
  • To improve the new pk platform based on how players use it.
  • To comply with legal and regulatory obligations applicable to new pk.

New pk will never use your data for purposes that are incompatible with those listed above. If we need to use your data for a new purpose, we will update this Privacy Policy and notify you before doing so.

6 Data Sharing

New pk does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions on new pk.
  • Identity verification providers — third-party KYC partners receive your ID documents solely for the purpose of verifying your identity for new pk.
  • IT and infrastructure providers — companies that host and maintain new pk's servers and systems may have access to data as part of their service, under strict data processing agreements.
  • Law enforcement and regulators — new pk will disclose your data to authorities when legally required to do so, such as in response to a court order or regulatory investigation.
  • Fraud prevention agencies — new pk may share data with fraud prevention services to protect the platform and its players.

All third parties who receive data from new pk are required to handle it securely and in accordance with applicable data protection standards. New pk does not allow third parties to use your data for their own marketing purposes.

New pk will never share your personal data with advertisers, data brokers, or any party whose primary purpose is to market products or services to you without your explicit consent.

7 Payment Data

New pk processes payments via bKash, Nagad, and Rocket — the mobile financial services most widely used by Bangladesh players. When you make a deposit or request a withdrawal on new pk, your payment details are transmitted directly to the relevant payment provider using encrypted connections.

New pk stores only the minimum payment information needed to maintain your transaction history and process future withdrawals — specifically your registered mobile banking number. New pk does not store full payment credentials or PINs.

All payment transactions on new pk are logged for anti-money-laundering compliance purposes. These records are retained for the period required by applicable law and are accessible only to authorised new pk compliance staff.

8 Cookies

New pk uses cookies and similar technologies on new-pk.vip to make the platform work properly and to understand how players use it. Here is a summary of the cookies new pk uses:

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security on new pk No — required for the platform to function
Analytics Understand how players navigate new pk to improve the experience Yes — via cookie preferences
Preference Remember your language and display settings on new pk Yes — but may affect your experience

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent new pk from functioning correctly. New pk does not use third-party advertising cookies.

9 Data Retention

New pk retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods new pk applies are:

  • Account and identity data — retained for the duration of your account plus five years after closure, to meet anti-money-laundering legal requirements.
  • Transaction records — retained for five years from the date of each transaction in line with financial record-keeping obligations.
  • Support communications — retained for two years from the date of the last interaction.
  • Technical and usage data — retained for up to 12 months, after which it is anonymised or deleted.
  • KYC documents — retained for five years after account closure or the last transaction, whichever is later.

When the applicable retention period expires, new pk securely deletes or anonymises your data so that it can no longer be linked back to you.

10 Security

New pk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

  • TLS encryption for all data transmitted between your device and new pk's servers.
  • Encrypted storage for sensitive data including passwords and identity documents.
  • Role-based access controls that limit which new pk staff can access player data.
  • Regular security audits and vulnerability assessments of the new pk platform.
  • Two-factor authentication options for player accounts on new pk.
  • Automated fraud detection systems that monitor for unusual account activity.

While new pk takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your new pk account has been compromised, contact support immediately at [email protected].

In the unlikely event of a data breach that affects your personal information, new pk will notify you as quickly as possible and take immediate steps to contain and investigate the incident.

11 Your Rights

As a new pk player, you have the following rights over your personal data. New pk has a process to handle each of these requests — just contact us at [email protected].

Right of Access

You can request a copy of all personal data new pk holds about you. We will provide this within 30 days of your request.

Right to Rectification

If any data new pk holds about you is inaccurate or incomplete, you have the right to request a correction.

Right to Erasure

You can request that new pk delete your personal data where there is no longer a legal or operational reason to retain it.

Right to Object

You can object to new pk processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.

Right to Data Portability

You can request your data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Restrict Processing

In certain circumstances, you can ask new pk to restrict how we process your data while a dispute or investigation is ongoing.

New pk will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if that is necessary.

12 Minors

New pk is strictly for players aged 18 and over. New pk does not knowingly collect personal data from anyone under the age of 18. If new pk discovers that a player is under 18, the account will be closed immediately, all data will be deleted, and any deposits will be returned.

If you believe a minor has registered on new pk, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms including new pk. New pk supports all efforts to keep gaming away from underage individuals.

13 Policy Changes

New pk may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how new pk uses your data, we will notify you via the platform or by email before the changes take effect. We encourage you to review this policy periodically to stay informed about how new pk protects your privacy.

Continued use of new pk after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how new pk handles your personal data, please get in touch with our team. We are available around the clock and will respond to all privacy-related enquiries as a priority.

Email: [email protected]

You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full rules governing your use of new pk.

Your Privacy Is Protected. Ready to Play?

New pk keeps your data safe so you can focus on what matters — enjoying provably fair games with instant bKash and Nagad payouts. Join hundreds of thousands of Bangladesh players on new pk today.